If you’re a hotelier reading this article, we don’t need to tell you: most hotels in North America report major staffing headaches. At the end of 2022, 87% of hoteliers described themselves as short-staffed, with 36% describing the situation as …
4 Ways Technology Helps Your Hotel Front Desk During A Staffing Shortage Read More »
As a hotelier in the service industry, the right property management system is an important part of delivering the best guest experience possible. With property management systems offering a wide array of features, it can be quite difficult for a …
5 Essential Features Your Property Management System Should Have Read More »
We sat down with Ted Warring, Jonas Chorum’s Vice President of Technology and Chief Scientist, to help our partners get to know this key player in our team a little better. Ted sets the roadmap for our development and is …
Get to know Ted Warring, our Vice President of Technology and Chief Scientist Read More »
The right technology makes up-selling easy both for guests and staff. A well-implemented up-sell strategy will enhance the guest experience, by allowing guests to improve their stay, without feeling overwhelmed by a pushy sales strategy. What is hotel upselling …
3 up-sell strategies your PMS can help you leverage for every booking Read More »
The long-predicted travel rebound is here. Demand is so high that travel hubs like Heathrow Airport are requesting that airlines reduce passenger count. It is hard to imagine that happening just a year ago! The hospitality industry is in a …
2 surprising ways that technology streamlines front desk operations during high demand Read More »
Email marketing can help your hotel increase guest engagement and revenue. Communicating with guests before they arrive is now a standard part of the hotel stay experience. Guests expect to receive a confirmation email upon booking. Most property management systems, …
Memorable marketing for hotels: the power of branded, visual emails Read More »
If your hotel is only sending out basic confirmation and post-stay emails with reservation details and nothing else, you’re missing out on a valuable revenue opportunity. Pre-stay welcome emails have high open rates: your guests are excited about their stay …
Extended stay hotels have unique requirements for their property management systems. As long-term lodging providers, you have operational needs that a typical PMS vendor will not be ready for. In addition to the specific needs of an extended stay, like …
What to look for in a PMS for extended stay hotels Read More »
As a concept, “hotel operations” refers to every single day-to-day task performed at a property, from housekeeping, maintenance, guests checking in and out, and so much more. As it is so fundamental to the day-to-day running of your hotel, trying …
How Jonas Chorum streamlines operational efficiency Read More »
It’s no secret that the past two years have been especially hard on hotels. STR deemed 2020 the worst year on record for U.S. hotels. That said, they also recorded an 83% increase in RevPAR across US hotels in 2021. …
Why the Time is Now for Your Hotel to Invest in a Contactless Check-in Experience Read More »
