Phoenix, Arizona – January 12, 2021 – Jonas Chorum, a suite of streamlined, intuitive, and flexible property management solutions, announces a direct integration with Akia, the premier text-messaging toolkit for hotels. With this integration, Jonas Chorum clients will be able to enhance the guest experience by leveraging two-way contactless communication.
“Contactless solutions are no longer just novelties for the hospitality industry – they are critical components for hotels to operate during the ongoing pandemic,” said Evan Chen, CEO of Akia. “We are in this together. This partnership with Jonas Chorum will strengthen and enable hotels across the U.S. to open safely.”
Akia allows both hotel staff and guests to communicate via text message from their smartphone device. In addition, Akia offers digital registration cards which help facilitate a contactless check-in process, allowing guests to register prior to arrival. With Akia, hotels can leverage contactless communication, improve online ratings, boost revenue with upsell opportunities, market promotional offers to guests, enable contactless dining options, and enhance the overall guest experience.
“We are pleased to offer a contactless communication solution for our clients to engage with their guests, which has become increasingly more important as a result of the ongoing pandemic and the need to socially distance,” stated Mark Loyd, President of Jonas Chorum. “This integration will truly help streamline hotel operations, leveraging contactless check-in functionality and text message communication, which will empower hotels to deliver the experience travelers today are looking for.”
About Jonas Chorum
Jonas Chorum is a suite of cloud-based property management solutions, designed to provide hotels with everything they need to operate more efficiently and cost-effectively. Built on the Jonas ARC™ platform, a proven, open integration platform that seamlessly connects all Jonas Hospitality products, as well as third-party systems, Jonas Chorum offers the perfect combination of full-feature tools, affordability, and uptime. The result is a truly holistic solution that is both device and platform agnostic, allowing users to manage single or multiple properties from any location, eliminating the need for on-site IT resources and servers. To learn more about Jonas Chorum, please visit jonaschorum.com.
Akia is an artificial intelligence-powered hotel messaging service that enables hotels to streamline operations and facilitate contactless options for check-in, on-property communications, and reputation management. With the mission of improving hotel operations and guest experiences, Akia recently released an in-stay surveys feature to help hotels capture feedback from guests and address issues via service recovery while guests are on the property. Akia was founded in 2018 by a team of former Facebook engineers with backgrounds in machine learning and consumer messaging.