Your hotel’s restaurant and retail outlets need a robust platform that delivers amazing guest experiences and staff efficiency. Seamless operations are essential to turning one-time guests into loyal return guests. In this guide, we will explore critical factors to consider …
10 Features to look for when evaluating a POS for your hotel’s retail or restaurant Read More »
As we kick off 2024, we wanted to take the time to look back on everything we accomplished in the last year. At a high-level we: In addition to working on our product, we also had some wins for Jonas …
There are a lot of acronyms in the hotel industry. Breaking down the difference in RevPAR vs ADR will help you make strategic decisions in your hotel operations, revenue optimization, and guest acquisition strategy. In this blog post, we’ll unpack …
Understanding RevPAR vs ADR, and how your hotel PMS can help Read More »
The last few years pushed many hotels to their limit from a financial standpoint. While travel is up across most markets, the road to recovery is still a lengthy process. With that being said, your front desk software can accelerate …
Leverage Your Front Desk Software to Maximize Revenue Read More »
If you’re a hotelier reading this article, we don’t need to tell you: most hotels in North America report major staffing headaches. At the end of 2022, 87% of hoteliers described themselves as short-staffed, with 36% describing the situation as …
4 Ways Technology Helps Your Hotel Front Desk During A Staffing Shortage Read More »
As a hotelier in the service industry, the right property management system is an important part of delivering the best guest experience possible. With property management systems offering a wide array of features, it can be quite difficult for a …
5 Essential Features Your Property Management System Should Have Read More »
The right technology makes up-selling easy both for guests and staff. A well-implemented up-sell strategy will enhance the guest experience, by allowing guests to improve their stay, without feeling overwhelmed by a pushy sales strategy. What is hotel upselling …
3 up-sell strategies your PMS can help you leverage for every booking Read More »
The long-predicted travel rebound is here. Demand is so high that travel hubs like Heathrow Airport are requesting that airlines reduce passenger count. It is hard to imagine that happening just a year ago! The hospitality industry is in a …
2 surprising ways that technology streamlines front desk operations during high demand Read More »
Email marketing can help your hotel increase guest engagement and revenue. Communicating with guests before they arrive is now a standard part of the hotel stay experience. Guests expect to receive a confirmation email upon booking. Most property management systems, …
Memorable marketing for hotels: the power of branded, visual emails Read More »
If your hotel is only sending out basic confirmation and post-stay emails with reservation details and nothing else, you’re missing out on a valuable revenue opportunity. Pre-stay welcome emails have high open rates: your guests are excited about their stay …
