In this fourth post in my series on Enterprise System Pitfalls, I’m going to discuss a conceptually difficult topic called Implicit Dependencies. I reiterate to my R&D team all the time that complexity is our number one enemy, and that …
Mark My Words: Enterprise System Pitfalls Part IV – Implicit Dependencies Read More »
Information is without a doubt the most valuable component to elevating the guest experience beyond the expected. Hospitality that places a greater focus on guest personalization translates into a hotel with a brand identity that can distinguish itself from the …
Guest Personalization in the Hospitality Industry Read More »
I continue with the third part in my series on enterprise system pitfalls and now discuss the problem of what I call the infrastructure imbalance. I have two previous posts that introduce the topic of pitfalls of enterprise systems and …
Mark My Words: Enterprise System Pitfalls Part III – The Infrastructure Imbalance Read More »
Of all the definitions, I think that the Merriam Webster Kids Definition of complexity says it best: “something difficult to understand or lacking simplicity”. The best place to begin the journey of understanding the forgotten computer science foundations in the …
The Lost Science of Software Engineering – Part II: What is Complexity? Read More »
Today I continue my series on enterprise system pitfalls and discuss the problem of over abstraction. Be sure to read my previous post which lays the foundation for this series. Abstraction has long been a concept of computer science, and …
Mark My Words: Enterprise System Pitfalls Part II – Over Abstraction Read More »
My personal favorite definition of “Software Engineering” is: “The systematic application of scientific and technological knowledge, methods, and experience to the design, implementation, testing, and documentation of software“—Systems and software engineering – Vocabulary, ISO/IEC/IEEE std 24765:2010(E), 2010. I like this …
The Lost Science of Software Engineering – Part 1 Read More »
Are we getting the economic return we should be with new technology innovation? In this article, I’m starting a series reflecting on common weaknesses in enterprise systems development, and am going to try to unpack as concisely as I can …
Mark My Words: Enterprise Systems Pitfalls Introduction Read More »
EMV credit cards have become the global standard for chip-based credit cards. Having only emerged in recent years, the traction EMV technology has gained is unprecedented. A considerable portion of consumers are making the switch to EMV technology and as …
5 Reasons Why EMV Technology Should Be Implemented at Your Hotel Read More »
Everyday the pressure to be proactive in response to changing climate conditions intensifies. Organized community protests are becoming more prevalent, corporations are actively reassessing their operations, and governments are declaring climate change emergencies. No one is absolved from the consequences …
The Potential for Hotels to be Drivers of Sustainability Read More »
The task of owning, operating, and managing a hotel is no easy feat. With mounting competition and changes to the hospitality landscape, hotels are faced with the challenge of maximizing occupancy while continuing to grow the business and improve guest …
