Jonas Chorum
Customer Newsletter
Read on to learn about product updates, company news, as well as training and what’s to come in the months ahead!
Table of Contents
Message from our President.
Jake Lewis
President of Jonas Chorum
As summer draws to a close, we hope it has been a busy season for any of you who see a seasonal uptick in guests during these warm months. We were truly thrilled to see that many markets returned (or exceeded!) 2019 travel levels, and we sincerely thank you for your continued partnership.
Warm weather never lasts, and we also know that the holiday season is approaching fast. Our goal at Chorum is to always provide you with the best service, support, and reliability during your busiest days. No matter when your busy season hits, we’re committed to supporting your operations and guest engagement.
We have had a lot of positive feedback around our mobile app’s latest features – the ability to easily update rates on the go and managing out of service rooms. Have you had the chance to explore this functionality?
These updates are designed to make it easy for you to manage revenue and hotel operations wherever, whenever, right from the Chorum Mobile app. If you haven’t downloaded the app, or seen these features in the app, we would encourage you to do so. We believe you will be as excited about them as we are!
Now is also a great time to schedule time with your Chorum account manager to ensure that you’re leveraging everything our system has to offer. They’ll walk through how you’re using the system today and provide tips and tricks on ways to do more with your current PMS setup.
Your success is our priority, and we are here to support you every step of the way, hopefully through many busy seasons ahead! As always, thank you for partnering with Jonas Chorum.
LATEST NEWS
The revenue management modules from Chorum PMS are now available in our mobile app. Daily Rate Manager in Chorum Mobile PMS allows hotels to optimize and manage their rate plans from anywhere.
See real-time revenue data and make decisions and updates to your rates on the go. The app syncs with your CRS to push out any changes immediately to both direct and indirect channels.
PRODUCT UPDATES
Updates to Chorum PMS and Chorum Mobile in the last quarter include:
Groups:
- Enhancements to group and block management, including a reminder to return blocks to a group as well as additional safeguards if dates fall outside pre-set group dates
Guest profile management:
- VIP codes now appear in multiple places throughout Chorum PMS, making it easier to recognize VIP guests wherever a user is in the system
- New search parameters to the Find Guest search: find guests by email, phone number, and VIP code
Housekeeping:
- Staff mobile app now has housekeeping assignment functionality, allowing supervisors to manually or automatically assign staff to rooms needing service on their mobile device
Reports & Records:
- Add a BCC (Blind Carbon Copy) to Confirmation & Folio emails, allowing you to keep a digital record
- Ability to search Credit Card Capture Report by business date
- New Report: Arrival/Stayovers/Departures, from which you can view all arrivals, stayovers, and departures on a given date. This report can be added to Saved Reports, and can be filtered by either housekeeping zones or room number ranges.
Rate management:
- For hotels using occupancy-based tiering: Daily Rate Manager now displays base rate alongside the current tier rate; the pop-up rate editor now also shows tier rate as well
Looking for more?
For details about everything we released last year, see the Release Notes in the Chorum Help Center:
Watch: Tim’s Tips on Staff Mobile App
Our latest product releases have provided a number of updates to our mobile app. Watch this video tutorial to see an updated overview of the Chorum Staff Mobile App.
PARTNER SPOTLIGHT
How IDeaS + Jonas Chorum work together
IDeaS, a SAS company, is the world’s leading revenue management software and services provider. Combining industry knowledge with innovative data analytics technology, IDeaS creates sophisticated yet simple ways to empower revenue leaders with precise, automated decisions they can trust. With more than 30 years of expertise, IDeaS delivers revenue science to more than 30,000 properties in 154 countries. Results delivered. Revenue transformed. Discover greater profitability at ideas.com.
Optimize Revenue with Seamless Integration between IDeaS & Jonas Chorum
- Save time with automated pricing decisions
- Enhance rate management & distribution
- Scientifically forecast, budget, and align total revenue
- Drive revenue
One Solution – So Many Benefits
Learn more about IDeaS & Jonas Chorum seamless integration
GET TO KNOW JONAS HOSPITALITY
Jonas Chorum is a proud member of Jonas Hospitality, a family of travel technology brands. Jonas Hospitality serves every sector of the hospitality industry, with software that helps 60,000 hotels, resorts, and spas.
We’re connected to Jonas Hospitality through Jonas ARC, our proprietary integration platform. Jonas ARC is unifying our technology to help our brands create better interfaces and unified solutions.
Together, we’re creating a more connected guest journey. Watch the video to see how our solutions work together to unify every part of the hotel guest experience.
