Jonas Chorum
Customer Newsletter

Read on to learn about product updates, company news, as well as training and what’s to come in the months ahead!

Table of Contents

Message from our President.

Jake Lewis

Jake Lewis

President of Jonas Chorum

As the summer season approaches, we are excited for the busy travel months and the increased guest travel to your hotels. As you prepare for the upcoming busy period, we would like to let you know about a few things we have been doing that will help you optimize your operations and enhance customer satisfaction.

First and foremost, we understand the importance of being able to effectively manage the rates at your hotel during busy travel times. With increased demand and competition during the summer travel season, it is important to ensure that your rates are set correctly and you have the ability to respond quickly when they need to be adjusted.

Chorum recently released a new revenue management module in our Jonas Chorum PMS mobile app that will allow you to easily see rates and occupancy and make any adjustments you need right from your phone. Our hope is that by providing access to rate management on your phone you will have the ability to better manage your pricing and obtain the perfect balance of increased occupancy and profitability.

Additionally, we understand that with today’s workforce and staff shortages, it can be difficult to efficiently maintain the high level of cleanliness your guest expect when staying with you. To help you with these challenges we will soon be releasing updates to the housekeeping module in the Jonas Chorum PMS mobile app that will allow you to more easily manage housekeeping room assignments from your phone.

Giving access to housekeeping functionality from the mobile app will help streamline your housekeeping processes and drive quicker room turnover during the busy travel season.

Finally, we want to let you know that Chorum will be attending HITEC this June in Toronto. HITEC is the world’s largest hospitality technology conference and is an excellent event to showcase our existing technology solutions. In addition to our existing solutions, it is also an excellent time for us to present new technology solutions we are working on, including a new Customer Data Platform. Our new Customer Data Platform will create unique guest profiles across an entire portfolio, with profile de-duplication and merge functionality, guest itineraries, all with real-time API access to this data.

We are very excited about the benefits this platform will provide for our users and would love for you to stop by our booth to hear about it if you plan on attending.

I want to thank all of you for your continued partnership and look forward to continuing to support you and your success through the summer travel season. If you have any questions, or need assistance, please do not hesitate to reach out to our dedicated team.


Jonas Hospitality Continuing to Unify Products under Jonas ARC

Jonas Hospitality is expanding Jonas ARC, a platform that unifies integrations through a single API. This initiative, led by Mark Loyd provide data connectivity between internal and external systems.

Jonas Chorum Partners with Aavgo to Deliver Amazing Contactless Guest Experiences

Jonas Chorum is excited to announce our partnership with Aavgo, a provider of transformative hotel technology products, including their Smart Reception lobby kiosk.

We're going to HITEC!

We’re attending HITEC 2023 in Toronto from June 26th to June 29th! We’ll be exhibiting as part of Jonas Hospitality.

Learn more about Jonas Hospitality.

Come see us at Booth #1107! To set up time to chat at HITEC, email our team. 


Updates to Chorum PMS and Chorum Mobile in the last quarter include:

  • Several updates to Groups and Block Management:
      • Enhanced auto-release for Groups as well as early group check out rules
      • Added Search functionality to Group Rooming List
      • Added an option to show total estimated stay value for each reservation on the Group Rooming List Report
      • Room and Taxes for shoulder dates in a Group can now be routed to the group folio
      • Changes to Group Info can now be pushed to reservations
  • Enhancements to Do Not Rent Functionality
  • New Room Rate Variance Report
  • Enhancements to Rate Code Configuration, Booking Rules, and Reservation Change Logs
  • New in the mobile app: Daily Rate Manager allows users to update rates via mobile app, see a more thorough guide here, or watch the video below.
  • Updated Password Reset:
      • All users must now have on verified password reset option before logging in. Now, when entering a phone number or email address you will need to validate that device/email before you can log in. For an FAQ on this, click here.
      • We encourage users to have at least two reset options for security and safety
      • When users are locked out, we now display how long they are locked out for until they can try logging in again

Looking for more?

For details about everything we released last year, see the Release Notes in the Chorum Help Center:

Watch: Tim’s Tips on Staff Mobile App

Our latest product releases have provided a number of updates to our mobile app. Watch this video tutorial to see an updated overview of the Chorum Staff Mobile App. 


  • Further enhancements to Group management functionality
  • Further enhancements to Room Chart usability
  • Updates to Housekeeping in the Chorum PMS mobile app
  • Ongoing updates to password and sign-in security as well roll out multi-factor authentication


Introducing: Fuel Travel

Fuel Travel’s software suite creates unique digital experiences that improve the guest journey. They have been building travel technology since 1993. Their solutions have an enhanced two-way integration with Chorum PMS to allow you to better communicate with, and engage, your guests.

Fuel GMS


Fuel GMS is a guest messaging system that makes communication impactful and easy via email or SMS. Their easy-to-use drag and drop editor lets you create beautiful templates with no technical expertise needed. 

Fuel GMS has a two-way data integration with Chorum PMS. Use guest profiles and stay data from Chorum PMS to power personalized emails and SMS messages.
Understand why email and guest communication is important for your hotel:

Fuel Travel is also attending HITEC 2023 in Toronto. 

They’ll be at Booth #1218 (across from Jonas Chorum at the Jonas Hospitality booth).
Reach out to Rick Sousa at Fuel Travel to set up time to chat.


Jonas Chorum is a proud member of Jonas Hospitality, a family of travel technology brands. Jonas Hospitality serves every sector of the hospitality industry, with software that helps 60,000 hotels, resorts, and spas.

We’re connected to Jonas Hospitality through Jonas ARC, our proprietary integration platform. Jonas ARC is unifying our technology to help our brands create better interfaces and unified solutions.

Together, we’re creating a more connected guest journey. Watch the video to see how our solutions work together to unify every part of the hotel guest experience.

More than just a Property Management System.

Did you know that Jonas Chorum has additional product offerings beyond Chorum PMS? If you didn’t, here’s a few of our other products:


Follow Jonas Chorum on social media to stay up-to-date with our latest news, information, and content: 

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